Contact information

Contact Us

We'd love to hear from you. Whether you have questions about our products, need help with an order, or require assistance with returns or shipping, our support team is here to help.

Contact Information

Brand: LUXORA

Email: officialluxora5@gmail.com

WhatsApp: +971556049031

Customer Support Hours

Monday – Saturday: 9:00 AM – 6:00 PM (UAE Time)

Sunday: Closed

How to Reach Us

  • For order-related inquiries, please include your Order Number in your message for faster assistance.

  • For return or refund requests, kindly contact us within the applicable return period.

  • We aim to respond to all customer inquiries within 24–48 business hours.

Customer Support

Our support team can assist you with:

  • Order Status & Tracking

  • Shipping & Delivery

  • Returns & Refunds

  • Product Information

  • Payment Assistance

  • General Questions

Thank you for choosing LUXORA. We appreciate your trust and look forward to providing you with an exceptional shopping experience.